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Correct these four easy-to-make/easy-to-fix mistakes - and you could see improvements in your incoming customer flow, customer satisfaction, and the effectiveness of your marketing spend.
This edition of Tech Ages is going to focus on an App that can be used on the iOS platform called Measure.
The JHA Safety App helps provide employers with easily identifiable hazards on a jobsite and then auto-populates a PDF JHA form for you taking into account all the OSHA standards that apply.
Work-Life balance is increasingly harder to juggle, and becoming even more difficult to keep them separate. Most of us small business owners are constantly on the go, only dreaming of a way to manage your business with one simple, easy to use app—well dream no more!
SmartCAT and RFID Wall Tags increase visibility into window cleaners’ accountability by documenting when they arrive, depart and what they clean at a client’s facility.
To succeed in today’s ultra-competitive window cleaning market, you must have a great understanding of customers’ preferences and expectations, which have risen to new heights thanks to the “Uberization” of customer service. With consumers forming opinions about businesses faster than ever, service professionals must provide the “Grade A” experience consumers demand from the get-go.
BUSY? Being a single business owner or even with a partner there are a lot of daily tasks when running a business. No matter what business you are even if you have an office manager there are tasks that can be off set.
You run a business, so you’ve read the books and articles, watched the videos, and listened to the webcasts looking for answers. Ways to increase sales, decrease costs, improve systems, and most of all, increase profits. You’ve heard the basics: Make a good impression - Do one thing and do it well -Effectively communicate your message - Make incremental changes and measure the results - Keep good records - To grow you must delegate - and how bout, Learn from your mistakes. But how can you implement any of these theoretical ideas into your real business?
The benefits of water fed pole systems have been widely recognised for many years - in particular the safety of the operator who can clean windows several storeys high from the ground. Across the world water fed pole is a much used and trusted tool of the professional window cleaner.
Carrying the right equipment providing a full capability, plus know-how of when and where the right use of kit is important. By detailing all the options that people have, we can see the why, where, what, when, and how each option could have it benefits: Doing this, in turn, identifies the alternate set-ups that have their own benefits. The Operator then is empowered to increase their efficiency, which reflects in higher hourly rates
Have you noticed that you are talking less and less to humans? Heck, I’m a people person and even I’m enjoying people-less business transactions. For example: I use the ATM almost exclusively now… I don’t talk to a bank teller unless I have to. I use the self checkout lines at the grocery store for speed… skipping the human lines almost every time. I use touch screens at my favorite restaurants to have my order placed before the server gets to my table. I always check amazon.com before I consider buying anything in person.
What I like about the window cleaning business is the feeling of freedom. You can be out and about for many hours a day and I find it a real joy to be outside, even when the weather is not so great here in Scotland. I like to keep delivering good quality service and have happy customers. Having a reliable app that makes it simple and straight forward to keep the records up to date on-the-go allows me to focus on satisfying work: Doing Windows.
Technology is all around us. Are you familiar with the software's and apps available to help you run a more successful operation?
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