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What Is Your Close Ratio?
Have you noticed that you are talking less and less to humans? Heck, I’m a people person and even I’m enjoying people-less business transactions. For example: I use the ATM almost exclusively now… I don’t talk to a bank teller unless I have to. I use the self checkout lines at the grocery store for speed… skipping the human lines almost every time. I use touch screens at my favorite restaurants to have my order placed before the server gets to my table. I always check amazon.com before I consider buying anything in person.

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