Scott EhrenkranzWhen did the business first start and by who?
My grandfather Henry Ehrenkranz, started the business in Houston, in 1947. He found a small window cleaning business that was for sale called University Window Cleaners. At the time he was working for his family window cleaning business, International Services based in Newark, New Jersey.
When did you dad take over?
My dad started working for the company in 1977, a year after he graduated college.
What challenges did he have working for his dad?
Unfortunately my dad only got to work with him for a year and a half. Henry died unexpectedly in 1978. My dad's challenge was that he had to learn the window cleaning business by himself, without the help of his father. At the time of my grandfathers death my father was more involved in another branch of the business which was janitorial services. He knew very little about the window cleaning division of the company. This division of the company was run strictly by my grandfather Henry. The only experience my dad had in window cleaning was route work when he was in high school. So simply put, he had to learn everything about the window cleaning business from the window cleaners that worked for his father at the time.
When did you come into the biz?
When I was fifteen I worked during the summers for the family business as a window cleaner, mostly with the residential guys. On occasion my dad would send me with the commercial crews so I could get a chance to get to know everyone. This got me some real hands on experience in case I did ever want to come to work for the company when I was ready. I'd come home during the college summer breaks and primary worked with the high-rise crews. It was around that time that I realized I did in fact want to come into the family business after college. About 3 years after graduation, when I was 26, I started working here full time on the management side, that was early 2014.
Were you doing something else when you came into business?
I was actually a fully licensed financial advisor, series 7 and all. I wore a suit and tie to work every day, and dealt in investments. The last two years before coming to the family business I was an in house financial advisor at a well known bank. At the bank, part of my job consisted of selling lending products to all customers, some who admittedly had bad credit, and products to people they didn't want or need. With all the pressure to meet their sales goals I became disillusioned with the banking industry. I was happy with investing and serving the clients I became friends with, but management was more concerned with selling product than it was making the right investments decisions for them. After two years of this my dad and I decided it was the right time for me to join the family business.