WORKING THE NET with GARY MAUER
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A window cleaner for over 30 years, Gary Mauer is an industry giant. He is one of the founding fathers of the IWCA, founder and operator of the very popular Window Cleaning Network, relentless champion of the fabricating debris/scratched glass issue, and consultant / contributor to the American Window Cleaner Magazine. In every issue of AWC, Gary’s Safety Check column has proved invaluable to readers, and excerpts from his Window Cleaning Network give a glimpse into what everyone is talking about. Visit http://www.window-cleaning.net/ to get involved!
January/February 2010:
SPACE HEATER IN A TRUCK
Question: It’s going below freezing at night. I’m thinking about getting a space heater to keep the back of my truck warm for my RO/DI cart. Do any of you do this? What heater do you use?
John Kieser
Metropolis Window Cleaning - Longmont, CO
We used fairly small heaters to keep the trucks warm overnight outside in sub zero weather. A van is a small area to heat. Remember you’re only trying to keep the space above freezing not a toasty 70 degrees. Another thing to remember is that the end of the extension has to be locked inside the van so it doesn’t get disconnected. Sometimes people can trip on the cord and disconnect the heater.
Mike Defiel
Clearview Window Washing - Hingham, MA
I have a ceramic heater and one of those oil filled radiator types. I use the ceramic heater because I can hear if it’s running without opening the door to my trailer.
Whatever you buy, read the precautions that will be included. You’re going to do it anyway, but be sure to let the manufacturer put some fear in you first.
Be really careful about keeping the area clear, and remember to consider what will happen when everything warms up. One of those oil filled radiator heaters at our place up north has a more or less permanent patch of black melted plastic on it - from a nearby plastic bag that sort of relaxed when it warmed up and sagged into the heater.
I imagine vinyl hoses and some other items in your truck could cause a problem, which is more or less why the instructions will warn you not to place the heater in a closet and to keep the area clear.
Gary Mauer
Window Cleaning Network - Oconomowoc, WI
GREENHOUSE WITH ALGAE
Question: I have a job coming up cleaning the greenhouse attached to a customer’s house. What is unusual is that the higher panes of glass overlap the lower panes by about a half an inch or so. That is the higher pane sits right on top of the lower pane of glass so it is glass on glass. Inside this overlap is green mold or algae. The customer wants me to get it off, if I can. Any ideas how to do it?
Dan Lloyd
Red Wagon Cleaning Service, Inc. - NC
Is the greenhouse occupied with any type of greenery? If so, regular bleach would be detrimental to all that. Maybe JoMax from a hardware store would fare well if any greenery is present and was pre-wetted down first.
Craig Aldrich
Sparkle Window Cleaning - Canyon Lake, CA
I think the JoMax application would probably work well. Spray it with a pump sprayer and let it sit for a short time. It should break up that mold and algae, and at that point, see if it is broken up enough to be rinsed with just a garden hose, or perhaps it will need a little more pressure.
Joey Corley
Hercules Clearview Window Cleaning - St. Louis, MO
I would say forget it. Not worth the hassle. If you sell them an idea and it doesn’t do the trick, you are on the line for it. Those overlaps are too inconsistent to get between them everywhere. Some overlaps may be slightly open or accessible between and others won’t. Even if you bleach the color out, you still have grunge and debris in there. It will still look unsightly.
Kevin Troughton
K & L Windows and Gutters Ltd. - Vancouver, BC
REMOVING WINDOW FILM
Question: Could someone provide me with an efficient way of removing vinyl window film? I have about 60 windows to get the film off of. I know Oil-Flo is a possibility. The windows are approximately 8 ft. by 10 ft. The film is on the interior surface of the glass. We are planning to do the work at night; therefore the odor is not an issue unless it lingers into the following work hours for the building tenants. The work area is pretty accessible.
Joey Corley
Hercules Clearview Window Cleaning - St. Louis, MO
Oil-Flo is good. Ammonia and water will work also, however doing 60 panels of that size, odor will become an issue for the workers. Razor blade and oil flow would be my choice.
Mop Oil-Flo over the entire surface and then cover it with thin ply garbage bags and let it dwell for 10 minutes before trying to razor it off. (The longer, the better.) Don’t be surprised if you spend 1 man hour per panel. This will be one job you’ll wish you hadn’t taken on I’m afraid.
Dennis Unger
ClearView Windows and More - N. Manchester, IN
Helpful to use a wallpaper scoring tool and roll it all over the tint to help the ammonia seep behind the tint film to soften glue.
Kim Little
Clear Carolina Window Cleaning - Candor, NC
The way to remove tint film is to spray with a detergent based solution, and cover with a food wrap e.g. Glad Wrap. Seal as best as possible and leave for 5 - 10 minutes. Tint film should be easily removable after that.
Brett Curtis
Master Window Cleaners - Perth, Western Australia
I have seen suggestions to use a heat gun or hair dryer to soften the adhesive. If that works in a test area you might try renting a wallpaper steamer. They cover about a square foot at a time.
Check the Gila Film website for help with film removal.
Also, if you are spraying solution and need to cover the glass with plastic, get some cheap painters plastic drop cloths. The thin ones are about a dollar and are about 9’ x 12’.
Ed Samson
Ameri-Clean Commercial Inc. Northbrook, IL
NEEDS TIME OFF
Question: I’ve noticed in news reports after some of those hairy window cleaning accidents where thankfully no one was injured, that reporters often ask workers if they’re going back to work.
I recall some saying they’ll be back the next day, and some that have said they quit. But what if a worker wants a few days off because they’re so shook up?
What would be the policy? Paid leave? Unpaid leave? Would it become a workers comp issue?
Gary Mauer
Window Cleaning Network - Oconomowoc, WI
I think as far as Worker’s Compensation is concerned it may come down to the employee and how he asks for time off. By that I mean the specific terminology he uses for the request for time off. If it is stress related it would be worker’s Compensation. Or they could take a “sick day” or two. Laws may have changed and laws probably vary from state to state but what I have done in the past is grant a few days off. Less than 3 days was OK I believe, before the employer has to turn it in to a Worker’s Compensation case. You can always go back and file the claim stating as such.
Dave Freeborn
C-Thru Window Cleaning Inc. - Exeter, CA
Here in Vancouver, BC (Canada) you wouldn’t have a choice. Worker Comp (now known as WorkSafeBC) would “own” the incident, regardless of your company policy. In an instance like that fall caught on video, they would have the employee on compensation - be it a day or years - until he returned to work. There is no limit to the amount of time you miss before being covered. WCB decides on length of coverage based off doctor’s reports and such.
Our Comp. is a government overseen corporation. Here they call them Crown Corporations and they are mandated by the province (state) to cover all workers in BC regardless. If you are injured and the company or contractor is not paying or covering their workers, WorkSafeBC will fine the company the cost of the claim and then force coverage from then on.
Kevin Troughton
K & L Windows and Gutters Ltd. - Vancouver, BC
Only the insurer can determine what is covered under a workers comp policy. They will also determine upon doctor’s recommendation what amount of time is sufficient for covered (paid) recovery. I’m willing to bet that work comp insurers have a policy in place for “psychological issues” and “recovery time” like we are discussing.
I had an employee get stung by 20+ bees in the face/neck area on a Thursday. Rushed to the hospital and he was ok, but he really didn’t feel well for the next couple days due to all the stings and medication. He was back to work Tuesday, but workers comp wouldn’t pay for Fri and Monday. They would not pay him for lost work time unless he would need more than 3 workdays off.
Geof White
Valley Window Cleaning, Inc - Appleton, WI
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